Processing Time:
All orders are processed within 3-5 business days. You will receive a confirmation email once your order has been processed and is ready to ship. Orders requiring specific product procurement may take longer to process.
Shipping Time:
Once processed, orders typically arrive within 2-3 business days, depending on your location and the shipping carrier.
Please Note:
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Business days do not include weekends or holidays.
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Shipping times may vary during peak seasons or due to carrier delays.
Return & Refund Policy
We want you to be completely satisfied with your purchase, but please note the following regarding returns and refunds:
Customized Items:
Customized products are not eligible for exchange, returns or refunds. Before production begins, we will send you a design proof for approval. Once you approve the design and production starts, we are unable to make changes or offer refunds.Non-Customized Items:
For non-customized items, if you're not satisfied with your purchase, please contact us within 5 days of receiving your order to arrange an exchange. There are no refunds.Please Note:
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All exchanges must be in their original, unused condition.
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Shipping costs for exchanges are the responsibility of the customer, unless the item is defective or damaged.
We strive to create high-quality, custom items that you'll love, and we’re always here to help if you have any questions before, during, or after your purchase.
Apparel:
Apparel is not eligible for exchange or refunds. Please carefully review sizing and product details before purchasing. -